1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the SandersMedia website and services. By using our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Description of Services

SandersMedia provides paid advertising management, lead follow-up, and appointment booking services for aesthetic and wellness clinics ("Services"). Our Services include, but are not limited to, running paid advertising campaigns on platforms such as Meta, contacting leads generated from those campaigns, and booking confirmed appointments on a Client's calendar.

3. Client Engagements

Specific pricing, fees, deliverables, and payment terms for any engagement are agreed upon separately between SandersMedia and the Client, whether verbally, via written agreement, or through invoicing. These Terms apply in addition to, and do not replace, any specific agreement made directly with a Client.

• Setup fees, where applicable, are due prior to the commencement of campaign work.
• Per-appointment fees are due for each confirmed, booked appointment delivered, as agreed with the Client.
• Advertising spend is paid directly by the Client to the relevant advertising platform (such as Meta). SandersMedia does not collect or hold Client ad spend.

4. No Guarantee of Results

While SandersMedia works diligently to generate leads and book appointments, we do not guarantee specific business outcomes such as revenue, patient conversion, or retention, as these depend on factors outside our control, including the Client's own sales process, pricing, service quality, and market conditions.

5. Client Responsibilities

Clients are responsible for providing accurate business information, timely access to necessary accounts (such as Meta Business Manager), and reasonable availability to fulfill booked appointments. Delays or inaccuracies in information provided by the Client may affect campaign performance and are not the responsibility of SandersMedia.

6. Communications and Follow-Up

As part of our Services, SandersMedia may contact leads via phone call and SMS text message on behalf of a Client to confirm interest and schedule appointments. By submitting contact information through a Client's advertising campaign, individuals consent to be contacted for this purpose and may opt out at any time.

7. Intellectual Property

All content on this website, including text, graphics, and design, is the property of SandersMedia unless otherwise noted. Content, ad creative, and materials produced for a specific Client during an engagement are addressed separately in the relevant service agreement.

8. Limitation of Liability

To the fullest extent permitted by law, SandersMedia shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or website, including but not limited to loss of revenue or business opportunities.

9. Termination

Either party may terminate a service engagement in accordance with the terms agreed upon at the start of that engagement. Fees owed for work completed or appointments already delivered prior to termination remain due.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or Services after changes are posted constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

12. Contact Us

Questions about these Terms can be directed to [email protected].